Solutions

Student Voice Analytics solutions

Find student feedback analysis workflows by institutional problem, including quality enhancement, EDI, TEF evidence, postgraduate surveys, module evaluations, and service reporting.

Solution

EDI feedback insight

Use open-text student comments to understand differences in experience, barriers to belonging, and evidence for inclusive action.

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Action-plan evidence

Use structured student comment evidence to support student success plans, action owners, and follow-up reporting.

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Assessment feedback

Analyse student comments about assessment, marking criteria, feedback, workload, and assessment methods with HE-specific categories.

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Campus space feedback

Analyse student comments about study spaces, rooms, facilities, buildings, temperature, access, and campus experience.

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Digital education

Analyse comments about digital learning, online delivery, VLEs, IT facilities, AI, and technology-supported teaching.

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Services feedback

Create student feedback reports for professional services teams, including libraries, estates, careers, support, and digital services.

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NSS own questions

Analyse institution-specific NSS open questions alongside core NSS comments so local priorities are not left out.

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PTES and PRES

Analyse postgraduate taught and postgraduate research comments with HE-specific themes, sentiment, reports, and search.

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Module evaluation analysis

Analyse module evaluation comments at scale and report by module, programme, school, instructor, or other supplied grouping.

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Quality enhancement

Turn student comments into traceable quality enhancement evidence for review, planning, reporting, and follow-up.

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TEF comment evidence

Use structured, traceable student comment evidence to support TEF narratives, assurance, and quality enhancement claims.

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Impact tracking

Track whether strategic initiatives show up in student comment themes, sentiment, and evidence over time.

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Merger baselining

Create student feedback baselines across institutions, campuses, or cohorts during merger, partnership, or transition work.

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AI education feedback

Analyse what students say about AI tools, assessment, teaching, support, confidence, and digital expectations.

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Library feedback

Analyse student comments about library services, learning resources, study space, digital access, and resource availability.

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Closing the loop

Connect student comments, action planning, evidence, and follow-up reporting so teams can show students what changed.

Need the capability list?

The features hub lists the search, reporting, benchmarking, review, export, and governance capabilities behind these solutions.

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