Solution

Understand the taught and research postgraduate experience

Organise PTES and PRES comments around the experiences each survey addresses, from assessment and community to supervision and research culture.

Student Voice Analytics supports postgraduate comment analysis with a scope and category framework agreed for the survey. Keep taught and research experiences distinct while preparing outputs colleagues can use.

Discuss your survey

Discuss the source data, reporting question, outputs and delivery window.

Who this is for

Postgraduate education leads, graduate schools, survey teams, and quality teams.

Why it matters

Postgraduate feedback reaches several teams: programme staff, supervisors, graduate schools and professional services. The report needs to preserve the experience described and make responsibility for the next discussion clear.

What teams get

Respect the survey context

Retain the question, study level and collection period with the analysis. Use categories appropriate to the taught or research experience.

Make the evidence usable locally

Agree which programme, school or service views are useful and appropriate for the supplied data.

Connect findings with a response

Give the responsible team a clear account of the topic, the supporting evidence and the question to investigate.

How it works

Identify PTES, PRES or another postgraduate survey and the questions to answer.
Agree the data, category framework, reporting groups and audience.
Review topics, sentiment and relevant comments within the survey context.
Prepare agreed outputs for programme or graduate-school discussion.

Outputs

Separate taught or research postgraduate summaries.
Topic and sentiment views using the agreed framework.
Supporting examples for the authorised audience.
Questions and evidence for the next programme review.

Governance and evidence quality

Agree the survey, questions, reporting populations and intended audience before analysis.
Keep category definitions, analysis versions and denominators with the output.
Review relevant comments and ambiguous cases alongside the summary.
Agree data handling, access and the level of detail appropriate for each audience.

FAQs

Should PTES and PRES comments be pooled?

Keep the surveys identifiable and interpret each in its own context. Agree any cross-survey reporting question before combining outputs.

Can small programmes receive a useful report?

Discuss the population and intended audience when agreeing scope. Choose an appropriate reporting level and example-sharing approach with your institution.

Where can we see the research category framework?

The resources library includes the postgraduate research comment framework and a curated postgraduate reading pathway.

See the workflow with your team

Discuss the source data, reporting question and outputs your team needs. Explore the worked example before agreeing the scope and delivery window.