Student Voice AI selected by AdvanceHE for 2022 survey analysis

By Dr Stuart Grey

Published Jun 27, 2022 · Updated Mar 11, 2026

Advance HE has again selected Student Voice to classify every open-text comment from its 2022 UK Engagement Survey (UKES), Postgraduate Taught Experience Survey (PTES) and Postgraduate Research Experience Survey (PRES). The work covers feedback from more than 100 UK higher-education institutions, giving the sector a faster and more consistent way to understand what students are saying. For teams reviewing their own options, our guide to text analysis software for education sets out the main approaches used in UK higher education.

Building on the partnership that began in 2021, Student Voice will automate the labelling and sentiment analysis of Advance HE's national survey comments. New labelling schemes for both UG/PGT and PGR students, aligned with our undergraduate student comment themes and categories and postgraduate research student comment themes and categories, will give institutions more detailed reports and fully labelled comment data than in previous years. Student Voice will also continue to provide custom reporting for each partner university, helping teams see what matters most within their own institution and in comparison with the sector.

What's new in 2022?

Building on the 2021 work with Advance HE and a year of work with individual institutions, the 2022 analysis includes three practical improvements:

Improved Classifiers.
- Classifiers now incorporate data from both the 2021 and 2022 UKES/PTES/PRES surveys, alongside internal survey data from partner institutions. That broader training base supports more consistent classification across a wider range of comments.
New Categories.
- A new category set has been developed specifically for the Postgraduate Research Experience Survey (PRES), alongside an updated category set for UG and PGT surveys. This gives institutions a better fit between the survey context and the themes reported back.
Redesigned Reports.
- The reports have been rebuilt to make high-level comparisons between demographics, courses and the sector easier to scan, while still giving teams access to individual labelled comments.

About AdvanceHE

Advance HE is a member-led, sector-owned charity that works with institutions across the world to improve higher education for staff, students and society.

Contact

Dr Stuart Grey
Founder and CEO
stuart@studentvoice.ai

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