Feature

Give each school a report they can act on

Create local student feedback reports for schools, departments, faculties, or campuses using consistent institution-wide analysis.

Student Voice Analytics can produce reports by school, department, faculty, campus, or other supplied grouping. Each local report uses the same taxonomy, sentiment method, and benchmark logic as the institution-wide analysis.

See sample outputs, governance notes, and the reporting workflow in a 30-minute walkthrough.

Who this is for

Faculty leaders, school leadership teams, quality partners, and central survey teams.

Why it matters

Central reports are useful, but local teams need their own evidence. Without consistent local reporting, every school can end up interpreting comments differently or asking analysts for bespoke manual extracts.

What teams get

Local detail without local inconsistency

Schools get relevant evidence while the institution keeps a common method, taxonomy, and reporting standard.

Make central analysis useful to local owners

Each report can show the themes, strengths, risks, and verbatim evidence most relevant to that unit.

Reduce repeated analyst work

Consistent templates make it easier to produce packs across many units without rebuilding analysis for each one.

How it works

  1. Map student comments to the organisational fields supplied by the institution.
  2. Generate theme, sentiment, and comment evidence for each unit.
  3. Add comparison points such as institutional or sector benchmarks where appropriate.
  4. Deliver reports or exports for local planning and review cycles.

Outputs

  • School, department, faculty, or campus reports.
  • Local top positive and negative themes.
  • Evidence extracts for local action plans.
  • Consistent report packs for central oversight.

Governance and evidence quality

  • Deterministic ML gives teams reproducible outputs they can re-run and explain across survey cycles.
  • The taxonomy is tuned for UK HE student comments rather than generic customer experience text.
  • All-comment coverage reduces avoidable sampling bias and keeps verbatim evidence connected to each insight.
  • Sector benchmarks help teams separate institution-specific issues from patterns seen across the HE sector.

FAQs

Can reports be generated for any organisational structure?

Reports can use the groupings present in the supplied data, such as school, department, faculty, campus, programme, or module.

Will local reports use the same categories as the central report?

Yes. A shared taxonomy keeps local reporting comparable across the institution.

Can local teams get verbatim evidence?

Yes, with review and redaction where comments are sensitive or need careful handling before sharing.

See the workflow with your team

Book a walkthrough to see sample reports, search, exports, and governance notes for this Student Voice Analytics workflow.

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