Feature

See what students say at programme level

Analyse student comments at programme or course level when survey metadata supports local reporting.

Student Voice Analytics can analyse comments at programme or course level where the input data contains the right metadata. Programme teams get structured themes, sentiment, and evidence without running their own manual coding exercise.

Discuss your survey

Discuss the source data, reporting question, outputs and delivery window.

Who this is for

Programme leaders, course directors, quality teams, and institutional survey teams.

Why it matters

Programme teams are often closest to the action, but they may receive only aggregate survey scores or a small set of comments. That makes it hard to understand the precise issues students are raising.

What teams get

Give programme teams usable evidence

Programme-level packs show the recurring themes, tone, and comment examples relevant to the people who can make changes.

Keep programme analysis comparable

A shared method helps quality teams compare patterns across programmes without each team inventing its own coding approach.

Support review and enhancement cycles

Outputs can feed annual monitoring, programme review, student-staff committees, and local action plans.

How it works

Confirm the programme or course identifiers available in the survey data.
Classify comments and calculate patterns for each programme group.
Highlight themes, sentiment, and evidence at the right reporting level.
Export reports or tables for programme leaders and quality partners.

Outputs

Programme-level theme and sentiment summaries.
Comment evidence for programme action planning.
Comparable reporting across courses.
Exports for local quality monitoring.

Governance and evidence quality

Agree the survey, questions, reporting populations and intended audience before analysis.
Keep category definitions, analysis versions and denominators with the output.
Review relevant comments and ambiguous cases alongside the summary.
Agree data handling, access and the level of detail appropriate for each audience.

FAQs

Can programme-level analysis work for NSS?

Yes, where the NSS data supplied to the institution includes programme or course metadata suitable for grouping.

What if a programme has few comments?

Small groups should be interpreted carefully. Reports can aggregate where needed or use programme evidence as a prompt for local discussion.

Can this support programme review?

Yes. The outputs can provide structured student comment evidence for annual monitoring, review, and enhancement planning.

See the workflow with your team

Discuss the source data, reporting question and outputs your team needs. Explore the worked example before agreeing the scope and delivery window.