King's College London partners with Student Voice AI to transform analysis of student feedback

By Student Voice

15/09/2025 — Glasgow, United Kingdom — Student Voice AI, the UK’s leading text‑analytics provider for education, will work with King's College London to provide clear, evidence‑based reporting for faculties and schools from open student feedback.

Comments are organised into themes and sentiment and presented in a consistent format so signals are comparable across years and disciplines. Sector comparison shows how patterns at King’s relate to the wider sector to guide focus areas for improvement.

Delivery focuses on clear outputs and structured reports. Generative reports turn analysis into concise, plain‑language briefings tailored to senior and programme audiences, and automatic redaction removes names and other identifiers so material can be shared with confidence.

Insights can be segmented by level of study, year group, mode of study, campus and discipline to guide decisions at programme, faculties and schools and institution level. Each faculty or school and each programme receives a summary report, including summaries of positive and negative comments across a full range of categories. Reporting is written for straightforward use in faculty or school meetings and in action planning.

Student Voice AI runs on controlled infrastructure without third‑party model providers, aligning with UK GDPR and the original purpose for which student feedback was collected.

About King’s College London:

King’s College London is a globally recognised, research‑intensive university in the heart of London. A member of the Russell Group, King’s has breadth across health and life sciences, law, arts, humanities and social sciences, and works with partners worldwide to translate research into impact.

About Student Voice AI:

Student Voice AI is the UK’s leading provider of text‑analytics for education providers. Using machine‑learning models run on controlled infrastructure, it analyses open‑ended student comments to provide a clear, comprehensive view of the student experience. Institutions use these insights to inform teaching, learning and quality enhancement while aligning with UK GDPR and the original purpose for which survey data was collected.

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See all-comment coverage, sector benchmarks, and governance packs designed for OfS quality and standards and NSS requirements.

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