King's module evaluation guidance sets deadlines for responding to student feedback

Updated Sep 30, 2026

King's College London sets response deadlines in its module evaluation guidance, updated in September 2026. For quality and Student Experience teams, it offers a practical case for reviewing who answers student feedback, when students hear back and how that response can be checked.

What the module evaluation guidance sets out

King's describes early check-ins, a planned mid-module review and a shorter end-of-module survey. Formal implementation of the mid-module review is expected in September 2027.

Staff should answer early and mid-module feedback by the next class or within 10 days. End-of-module summaries are due within four working weeks of survey closure.

These are published expectations, rather than evidence of compliance or improved student experience. The useful distinction for another institution is between having a timetable and being able to show that students received a meaningful response.

What this means for institutions

Our recommendation is to review a module's feedback cycle from invitation to response. Work backwards from the institution's own deadline: allow time to read comments, check interpretations with colleagues and agree what can change. Decide who will cover the response if the module lead is unavailable. A survey calendar should include the work that follows closure.

Separate immediate clarification from changes that need wider approval. For example, comments about unclear assessment instructions might prompt an explanation during teaching, while a request to change the assessment format may need programme review. Record the next step and responsible team in either case. Our guide to student voice and shared decisions offers a practical sequence for involving students in that process.

Check delivery as well as completion of the report. Ask students whether they could find the response and understand what it meant for their module. Keep unresolved issues visible at the next review. For a further institutional example, our York module evaluation briefing considers reporting responsibilities and recipients.

How student feedback analysis connects

We suggest organising open-text comments around decisions the module team can make. Keep a distinction between requests for clarification, recurring concerns and practices students want retained. Read supporting comments before assigning an action, and preserve disagreement where students want different things. A theme label alone is insufficient grounds for changing teaching.

Keep the survey question, collection stage and respondent coverage alongside the analysis. Avoid treating an early check-in and an end-of-module evaluation as interchangeable measures. Before sharing examples, review identifying details and the institution's rules for small groups. The student comment governance checklist provides questions about access, category definitions and traceability for that review.

FAQ

Q: What should a university team do now?

A: Take a recent module evaluation and trace what happened after it closed. Identify who reviewed the comments, who agreed the response and how students received it. Use any gaps to clarify responsibilities before the next survey opens.

Q: When does the change apply, and is it UK-wide?

A: King's expects formal mid-module implementation in September 2027. These are local arrangements; the guidance was updated in September 2026.

Q: What should count as closing the student feedback loop?

A: We recommend checking whether students can see what was heard, what was decided and why. Include the status of unresolved requests and a review date. Then ask whether the response addressed the experience students described.

References

[King's College London]: "Module feedback and evaluation: Key information for students" Updated: September 2026