Student Voice AI selected by HEFCW for national survey analysis

Published Aug 01, 2023 · Updated Aug 01, 2023

Student Voice, the UK's leading provider of text‑analytics for education, announces a partnership with the Higher Education Funding Council for Wales (HEFCW) to analyse the 2023 National Student Survey (NSS) data across Wales' higher education sector.

Student Voice uses machine‑learning models to classify and analyse student comments. This analysis will provide structured insights into the experiences of students across Wales, helping institutions identify areas for improvement.

The analysis will include eight higher education institutions, home to over 100,000 students:

  • Aberystwyth University
  • Bangor University
  • Cardiff Metropolitan University
  • Cardiff University
  • Grŵp Llandrillo Menai
  • Open University in Wales
  • Swansea University
  • University of South Wales

It will also cover a number of further education providers offering higher education courses, broadening the scope of student feedback analysis in Wales.

Student Voice's models will enable HEFCW to compare results with over 100 other higher education institutions in the UK. The analysis will also show how student perspectives vary based on factors such as course, age, gender, nationality, and other specific groupings.

It's an honour to work with HEFCW on this important mission. Our platform will provide a comprehensive view of student feedback from the NSS, delivering critical insights into the student experience throughout Wales. We're confident that this partnership with HEFCW will support their continuous efforts to enhance student experience throughout Wales through data-driven decisions

Dr Stuart Grey - Founder of Student Voice

About Student Voice AI:

Student Voice AI is the UK's leading provider of text‑analytics for education. Using machine‑learning models trained exclusively on UK higher‑education data and run on controlled infrastructure, it analyses open‑text student comments to provide a consistent, comprehensive view of the student experience. Institutions use these insights to inform teaching, learning and quality enhancement while supporting UK GDPR requirements and the original purpose for which survey data was collected.

About the Higher Education Funding Council for Wales (HEFCW): The HEFCW is a Welsh Government Sponsored Body responsible for the funding and oversight of higher and further education in Wales. It plays a crucial role in the development of educational strategies and policies in Wales, working with institutions to ensure quality, promote research, and enhance learning and teaching experiences.

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