What are students saying about communication regarding their course?
Students generally express frustration and disappointment with the communication they receive about their course and teaching. They feel important information is often lacking, unclear or poorly disseminated, leading to confusion and stress. Many students report feeling uninformed about changes to the course, assessment requirements and expectations, which can negatively impact their academic performance.
There is a perceived lack of transparency and consistency in communication from staff, with some students feeling that they are not being kept up-to-date with important information or that different tutors are providing conflicting advice. Students also express disappointment with handling unexpected events such as strikes, which can disrupt their studies and create uncertainty about assessments and deadlines.
Furthermore, students are often expected to navigate complex course materials and assessment requirements without sufficient guidance or support. They report feeling overwhelmed by the volume of information provided through digital platforms, making it difficult to identify key messages and important updates.
Students also express concern about the lack of clarity and consistency in feedback on their assignments and exams, making it challenging to understand what they need to do to improve. Some students feel their feedback is not being taken seriously or acted upon promptly, which can demotivate and erode trust in the academic process.
Overall, students seek more effective and transparent communication from staff about all aspects of their course and teaching. They want to feel informed, supported and empowered to succeed academically, and they expect staff to provide clear guidance and timely updates to facilitate this.