Published Jun 11, 2025 · Updated Feb 20, 2026
Advance HE has commissioned Student Voice AI's UK‑trained machine‑learning service, delivered in partnership with evasys, to provide thematic coding and interactive dashboards for open‑text comments in the 2025 Postgraduate Taught Experience Survey (PTES) and Postgraduate Research Experience Survey (PRES). The analysis will be available at no additional cost to institutions participating in PTES and/or PRES 2025.
These sector surveys collect feedback on postgraduate teaching and research from more than 100 institutions in the UK and internationally. By combining sector‑specific machine learning with the evasys survey and insights platform, universities get a more detailed, consistent view of what taught and research postgraduates are saying in their own words.
"We're delighted to deliver this project for Advance HE with such a strong partnership in place. Our collaboration with Student Voice AI brings together deep sector knowledge, cutting-edge AI and the leading survey platform in UK higher education to deliver nuanced, actionable insights from open comments in these two key sector surveys." Bruce Johnson, Managing Director, evasys
Student Voice AI is purpose‑built for UK higher education. The model has been trained on more than 100 institutions' PTES, PRES, NSS and internal surveys over three years. It classifies each open‑text sentence into 44 taught‑experience categories and 26 research‑experience sub‑categories that roll up into nine top‑level themes. Emerging topics are added continuously, and historical data can be re-run, so institutions always see the full, current picture.
Where many generic tools skip shorter or ambiguous answers, Student Voice AI categorises every valid student comment, showing institutions not just what students say, but what they mean.
Through evasys, participating universities can view PTES/PRES insights inside their existing dashboards. Institutions that are not yet evasys customers can access the analysis via a dedicated standalone dashboard. Key outputs include:
These outputs give programme and research teams a consistent view of themes, sentiment and benchmarks in one place.
Institutions that opt in will receive analysis of the two open questions:
Each response is categorised by the model, surfacing the themes and sentiment patterns that matter most to institutions.
"We're excited to partner with evasys and Student Voice to offer our member institutions a comprehensive service that analyses open comments alongside the detailed benchmarking reports that we already provide. We are pleased to offer this service free of charge to institutions participating in PTES and PRES this year.
The partnership combines the evasys survey platform with Student Voice AI's machine learning tool for analysing open-text comments. Their solution is customised, transparent and genuinely focused on improving the student experience. We're particularly impressed by how they present the data visually and look forward to seeing results from using these specialised tools in tandem." Jonathan Neves, Head of Business Intelligence and Surveys, Advance HE
Advance HE will make this analysis available at no additional cost to every institution participating in PTES and/or PRES 2025. Existing evasys customers can access the insight directly in their normal dashboards, while new institutions will receive a secure standalone view.
Student Voice AI has delivered machine‑learning analysis for PTES and PRES open‑text comments for three consecutive years (2021, 2022 and 2023). With evasys now part of the delivery, the 2025 service brings together the leading survey platform in UK higher education with the sector's only purpose‑built open‑text analysis model.
"It's great to be working with Advance HE again – and even more exciting to be doing it in partnership with evasys. Bringing our AI machine-learning model – trained exclusively on UK higher education data – together with the leading survey and insights platform in the sector will be so beneficial for participating institutions. The combined UK higher education knowledge of evasys and Student Voice AI provides a real edge in terms of understanding all the nuances of student feedback and how it can be used to make real improvements." Dr Stuart Grey, CEO of Student Voice AI
To opt in to the 2025 PTES/PRES open‑comment analysis, please contact Advance HE or email the Student Voice AI team at stuart@studentvoice.ai.
Request a walkthrough
See all-comment coverage, sector benchmarks, and reporting designed for OfS quality and NSS requirements.
UK-hosted · No public LLM APIs · Same-day turnaround
Research, regulation, and insight on student voice. Every Friday.
© Student Voice Systems Limited, All rights reserved.