Students discuss Marking criteria with a strongly negative tone across cohorts and subjects. The picture is consistent: perceived clarity and consistency of criteria are pain points for most groups, with only modest variation by age, study mode or subject area.
Scope: UK NSS open-text comments tagged to Marking criteria across academic years 2018–2025.
Volume: ~13,329 comments (≈3.5% of all 385,317 comments); 100% sentiment-coded.
Overall mood: 8.4% Positive, 87.9% Negative, 3.7% Neutral (sentiment index −44.6).
The table below highlights where most comments sit and how tone differs for large segments.
| Segment | Share % | Sentiment idx | Positive % | Negative % |
|---|---|---|---|---|
| Age – Young | 72.7 | −46.1 | 7.8 | 88.5 |
| Age – Mature | 25.4 | −41.0 | 9.1 | 87.0 |
| Mode – Full-time | 75.8 | −46.0 | 7.8 | 88.6 |
| Mode – Part-time | 21.8 | −40.7 | 9.1 | 86.7 |
Top subject areas by volume (share within this category):
| Subject area (CAH1) | Share % | n | Sentiment idx | Positive % | Negative % |
|---|---|---|---|---|---|
| Social sciences | 11.0 | 1461 | −45.9 | 7.4 | 88.2 |
| Subjects allied to medicine | 9.6 | 1275 | −45.4 | 6.9 | 89.7 |
| Psychology | 8.4 | 1117 | −44.0 | 8.1 | 89.1 |
| Business and management | 7.8 | 1035 | −43.6 | 10.1 | 85.3 |
| Computing | 5.5 | 737 | −44.2 | 8.1 | 89.3 |
| Law | 5.2 | 695 | −47.2 | 7.2 | 89.1 |
| Engineering and technology | 5.0 | 665 | −46.6 | 8.7 | 88.3 |
| Historical, philosophical and religious studies | 4.5 | 605 | −44.1 | 9.3 | 87.3 |
Note: All figures rounded to 1 decimal for percentages and indices; counts to integers. Very small segments are not shown.
Given the consistently negative tone across large cohorts and subjects, prioritise visible, consistent criteria and calibration.
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