Student Voice

Respect is key for successful student voice as co-creation practices

By Eve Bracken-Ingram

At Student Voice, we understand the transformative and empowering potential of voice in higher education. Voice practices can take many forms with varying levels of student power and agency. A 2019 paper by Cook-Sather (Source explores the capability of student voice as co-creation to support equitable teaching and learning practices. In an earlier work, Cook-Sather et al. (2014) define co-creation as “a collaborative, reciprocal process through which all participants have the opportunity to contribute equally, although not necessarily in the same ways, to curricular or pedagogical conceptualisation, decision making, implementation, investigation, or analysis”. This definition of student voice as co-creation refers not only the role of student’s but also that of staff in this student voice practice with the inclusion of the terms “collaborative”, “all participants”, and “equally”. Therefore, in order to fully understand the potential of student-voice as co-creation, it is pertinent to consider the experiences of both staff and students.

A key word in the above definition of co-creation is “reciprocal”. This term highlights the importance of the relationship between student and staff. The creation of an environment where both partners feel empowered to express their opinions, listen to others, and reflect upon the discussion requires a sustained respect for themselves and each other. Power dynamics must be addressed to facilitate meaningful, respectful, and empathetic dialogue. A key observation is that power dynamics which influence interactions between individuals in the higher education context are not limited to the commonly cited unequal distribution of power between staff and students. Sociocultural factors such as race, class and gender also influence the relationship and potential for dialogue between individuals.

Respectful dialogue is best built upon an understanding of each other. Higher education institutions are diverse spaces, where students and staff come from a range of racial and class backgrounds. This diversity may impede meaningful dialogue due to a difference in language, experience, and understanding. However, through active listening, this difference in language can raise awareness of underrepresented voice and provide an insight into different perspectives. Continued empathetic dialogue allows for staff to adapt their use of language to cater to their diverse students and empowers them to strengthen their own voice. Staff are equipped with language and confidence to intentionally address inequity in the classroom and the wider higher education community and reflect upon unintentional practices which may hinder inclusion. Additionally, they can learn to actively listen to and understand a diverse range of voices. From a student’s perspective, dialogue allows them to develop an authoritative voice which also speaks with empathy. They are able to approach sensitive topics with confidence as they feel valued and heard.

Through the development of respect for oneself and each other, staff and students enhance their ability to speak and listen. The resultant empowering dialogue allows all parties to contribute their own unique perspectives and understand the experiences of others. They can be intentional about their contribution to dialogue and feel validated in their involvement. By reflecting on this dialogue, both partners can contribute to the development of equitable and inclusive teaching and learning practices. The practice of student voice as co-creation may begin to deconstruct power imbalances within higher education by increasing empathy and respect between staff and students. The mindset required for respectful and self-respecting voice may transfer into the classroom and the wider community, encouraging further empowering, inclusive, and transformative dialogue in all aspects of higher education.

FAQ

Q: How do institutions measure the effectiveness of student voice as co-creation in promoting equitable teaching and learning practices?

A: Institutions measure the effectiveness of student voice as co-creation through a variety of qualitative and quantitative methods. These can include surveys and questionnaires designed to capture students' and staff members' perceptions of their involvement in decision-making processes, as well as the impact of these processes on their learning and teaching experiences. Focus groups and interviews are also commonly used to gain deeper insights into how co-creation practices influence the educational environment. Additionally, institutions may analyse changes in academic outcomes, student engagement metrics, and feedback on teaching practices to assess the impact of student voice initiatives. The goal is to understand whether these strategies are fostering more equitable and inclusive educational practices that benefit all members of the institution.

Q: What specific strategies or programs do higher education institutions implement to overcome sociocultural barriers and enhance dialogue between staff and students?

A: Higher education institutions implement a range of strategies and programs to overcome sociocultural barriers and enhance dialogue between staff and students. These include diversity and inclusion training workshops aimed at raising awareness of sociocultural differences and their impact on communication. Mentorship programs that pair students with staff from similar backgrounds or with experience in navigating cultural differences can also help. Language support services and culturally responsive teaching practices are adopted to ensure that the curriculum is accessible to students from diverse linguistic backgrounds. Furthermore, institutions often establish forums and committees where students and staff can share their experiences and perspectives, fostering a culture of open dialogue and mutual respect. These efforts aim to create a more inclusive environment where every voice is heard and valued.

Q: How does text analysis of student feedback play a role in understanding and enhancing student voice in higher education?

A: Text analysis of student feedback plays a crucial role in understanding and enhancing student voice in higher education by providing insights into students' experiences, needs, and perspectives. Through the application of natural language processing and other text analysis techniques, institutions can systematically analyse large volumes of student feedback from course evaluations, surveys, and other feedback channels. This analysis helps in identifying common themes, concerns, and suggestions across different student demographics and academic disciplines. By leveraging these insights, educational institutions can make informed decisions to improve teaching practices, course content, and student support services. Ultimately, text analysis facilitates a more responsive and student-centered approach to education, ensuring that student voice is actively considered in shaping the learning environment.

References

[Source] Alison Cook-Sather (2019) Respecting voices: how the co-creation of teaching and learning can support academic staff, underrepresented students, and equitable practices. Higher education, 79, 885–901 DOI: 10.1007/s10734-019-00445-w

[1] Cook-Sather,A., Bovill,C., & Felten,P. (2014). Engaging Students as Partners in Teaching and Learning: A Guide for Faculty. San Francisco: Jossey-Bass

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