Do university libraries meet law students’ needs?

By Student Voice Analytics
librarylaw

Yes. Drawing on National Student Survey (NSS) open‑text analysis of the Library theme across UK providers and the subject grouping for law in the Common Aggregation Hierarchy, students report broadly positive experiences of library services, with law cohorts echoing this pattern; the priority now is aligning provision to how assessment is designed and judged. Sector‑wide, 65.0% of library comments are positive; within law, library‑related sentiment is 63.4% positive and the library topic itself trends affirming (+27.7). At the same time, feedback on assessment is the largest law concern (8.9% share; index −19.2), so libraries that connect research training and signposting directly to marking criteria and assessment briefs have the greatest impact.

How do libraries enable robust legal research?

Libraries serve as integral hubs for legal research, providing law students with access to specialised collections that include case law databases, legal periodicals, statutes and other legislative materials. By curating these resources and embedding research guidance into teaching weeks and assessment windows, libraries help students navigate complex texts and apply precedents with confidence. Targeted workshops, annotated exemplars of research approaches and one‑to‑one support mapped to marking criteria lift capability and reduce anxiety around assessment tasks. Gathering insights through ongoing feedback and NSS analysis, libraries can adjust holdings and skills provision to fit the specific research needs of the cohort.

How do students access and use legal databases and resources?

Access to Westlaw and LexisNexis is necessary but insufficient without structured induction and refreshers. Many students progress fastest when libraries provide short, scenario‑based training linked to upcoming modules and assessment briefs, repeat sessions at peak points, and simple how‑to artefacts. A dual approach works: maintain seamless technical access and visible help channels, and develop students’ search strategies so they can analyse sources independently. Publishing quick “you said, we did” updates keeps the support journey transparent.

Do law students prefer physical or digital resources?

Both formats matter. Digital platforms provide timely updates and efficient search; physical texts support deep reading and synthesis. A balanced provision—paired with assistive technologies, accessible formats and staff who can advise on equivalences—respects varied study preferences and enables inclusive practice. Signposting which format best suits different tasks (e.g., updating legislation versus long‑form doctrinal analysis) helps students select resources purposefully.

What study spaces and facilities do law students need?

Demand spans quiet zones for sustained concentration and bookable rooms for case discussion. Effectiveness depends on design and management: enforce genuine quiet, equip group rooms with screens and whiteboards, and ensure reliable booking. To close experience gaps for mature and part‑time learners, prioritise extended hours during assessment periods, friction‑free remote help, and predictable availability across sites.

Which support services and librarian assistance matter most?

Specialist law librarians add most value when they provide targeted clinics on complex research queries, structured workshops on legal methodology, and quick‑response drop‑ins aligned to assessment timelines. Given law students’ recurring concerns about feedback and marking consistency, libraries should frame research guidance around assessment briefs and rubrics, and coordinate with programme teams so students receive consistent messages about expectations.

What challenges should libraries address next?

Three priorities stand out. First, keep resources easy to use: streamline discovery, surface core texts, and reduce wayfinding friction so students can focus on analysis, not navigation. Second, tighten the operational rhythm around communications, timetabling of workshops and room bookings—adopt single sources of truth and “no surprises” change windows. Third, maintain a simple feedback loop by segment (e.g., mature, part‑time, disabled students), publish targeted actions, and track changes in tone over time.

What should libraries take from this?

Libraries already underpin successful legal study; the next gains come from aligning research support to assessment design, sustaining inclusive access across formats and hours, and making service improvements visible. When students see consistent guidance that maps to marking criteria, plus reliable spaces and responsive help, they engage more deeply with legal materials and approach assessment with greater confidence.

How Student Voice Analytics helps you

Student Voice Analytics turns NSS open‑text into topic and sentiment metrics for Library and Law, with drill‑downs by school/department, cohort and demographic group. It highlights where tone diverges (e.g., mature vs young; part‑time vs full‑time), pinpoints themes such as feedback, marking criteria and library access, and enables like‑for‑like comparisons across years and sites. You can prioritise small, measurable fixes, evidence change with export‑ready summaries, and show a clear “you said, we did” for programme teams and stakeholders.

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