Did COVID-19 undermine learning for UK music students?

By Student Voice Analytics
COVID-19music

Yes. Student feedback indicates the pandemic disrupted the core of practical learning for UK music cohorts, with COVID-19 comments in the NSS (National Student Survey) showing a strongly negative tone (index −24.0 across 12,355 comments) and remote learning in music drawing poor sentiment (≈−28.7). Even so, the wider music picture remains comparatively upbeat, with 55.6% Positive overall, and the most negative pandemic reactions concentrated among younger, full-time cohorts (young students sit at −27.3). This sector view frames what follows: how music students’ experiences map onto the broader NSS pattern, and which adaptations prove durable.

This post analyses student views of the challenges and changes brought by the COVID-19 pandemic in UK higher education. We consider the impact on learning environments, institutional responses, and the lived experience of performing and practising under restrictions. As the balance shifted from in-person to online tutorials, understanding the distinct position of music students matters for programme and school teams. Drawing on student surveys, text analysis and direct comments (student voice), we examine how far these changes altered learning and performance, and where improvements now sit.

How did COVID-19 reshape music education?

The sudden pivot online reduced access to studios, rehearsal rooms and performance spaces, undermining the collaborative, feedback-rich environments that underpin music training. Text analysis of student comments points to frustration over lost hands-on learning, limited access to specialist equipment and weaker engagement. Departments that upgraded digital infrastructure, shared recordings and hosted virtual masterclasses mitigated some loss, but students consistently reported compromised practical skill development. The pattern aligns with wider feedback: remote learning attracts negative tone in music and requires more deliberate design to sustain ensemble learning.

How did universities respond to pandemic disruption?

Institutions moved fast to maintain continuity, retraining staff to teach online and redesigning workshops for home-based practice. Those that provided a single source of truth for changes, with succinct reasons for shifts in delivery and assessment, reduced uncertainty. Targeted support—hardship funds, tech grants, and expanded wellbeing services—helped students keep studying. Seeking and acting on the student voice through rapid surveys and online forums made decisions more proportionate to need. The experience now informs disruption-ready playbooks that standardise communications, assessment adaptations and access routes for specialist activities.

What happened to access to resources?

Closure or restricted access to instruments, recording suites and practice rooms broke regular routines. Universities responded with remote software licences, loan schemes and shipped equipment, and some simulated studio practice through online sessions and virtual concerts. Students appreciated the intent but highlighted gaps: not all home environments allowed quiet practice, and real-time collaboration remained hard to replicate. Given that facilities are a known strength for music students, safeguarding predictable access and high-availability alternatives emerges as a priority in any future disruption.

Did UCU strikes amplify disruption during the pandemic?

Strikes layered timetable instability onto constrained access and remote delivery. Students reported uncertainty around assessment dates and progression, with performance-based modules most affected. Where departments communicated changes promptly, clarified assessment briefs and offered catch-up routes, anxiety fell; where communications lagged, disruption compounded.

How did students experience remote learning?

Many students missed the immediacy of in-person coaching and ensemble rehearsal. Staff experimented with virtual ensembles and asynchronous recording to preserve collaboration, which also built digital production skills. Shifting practical assessments to digital formats required reworked assessment briefs, transparent marking criteria and adequate support to ensure fairness and academic integrity.

Where did online learning break down?

Students described the loss of spontaneity in ensemble work, variable connectivity, and the cognitive load of navigating unfamiliar software. The absence of dedicated practice space in shared housing compounded frustration. Programmes that tightened assessment clarity and feedback—using annotated exemplars, checklist-style rubrics and trackable turnaround—reported fewer escalations. Predictable timetabling and a single communication channel reduced operational noise.

What worked academically despite the pandemic?

Staff presence and responsiveness stood out. Students valued the flexibility to manage time and the exposure to industry-standard digital tools. Attendance at online forums and visiting-artist sessions often rose, broadening professional networks beyond the local scene. These gains suggest a blended approach that retains high-value digital interactions without displacing core in-person practice.

Where were the limits of practical music education?

Social distancing, masks and protective screens restricted ensemble dynamics, especially for singers and wind/brass players, where tone production and visual cues are integral. Virtual performance setups kept cohorts active but could not reproduce ensemble acoustics or the embodied experience of performing together. Staff continue to refine methods that balance safety and educational integrity while preserving the essence of ensemble learning.

What organisational challenges and supports mattered most?

Gaps in organisation and communication reduced morale and progress. Effective departments streamlined course communications, clarified ownership of timetable changes and provided responsive technical help. They also made disability-related adjustments explicit when arrangements shifted, sustaining inclusion during rapid change. Ongoing staff development in digital pedagogy and online engagement strengthened delivery.

How were practical aspects of performance affected?

Musical theatre, dance and ensemble singing required reimagining. Video-collaboration projects and staggered rehearsals kept performance skills active, but students missed the energy exchange of shared spaces. Regular feedback loops with cohorts helped staff adapt formats, sustain standards and focus limited in-person time on the activities that benefit most.

What should we take forward from this period?

The sector now prioritises resilience: disruption-ready delivery, assessment clarity and reliable access to specialist resources. Music shows that strong staff-student interactions and facility access underpin a positive trajectory; when these are protected, students continue to develop despite constraints. Blended models that reserve in-person time for high-impact ensemble work, and that use digital tools to extend practice and professional exposure, are a pragmatic way forward.

How Student Voice Analytics helps you

Student Voice Analytics translates open-text feedback into prioritised actions for music and pandemic-related experience. It tracks COVID-19 topic volume and sentiment over time, compares like-for-like across CAH groups and demographics, and drills from institution to school and programme. Teams can evidence changes to assessment clarity, timetabling and access to specialist spaces, generate concise summaries for programme and quality committees, and export figures for rapid briefing and dashboards.

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